Gran Alacant and Area Forum

by **Rich & Sue** » Wed Jul 01, 2009 9:23 am

Just looking online and a bit confused.

It appears that I now have two "contratos" for my address. One has all my history and bills in it - the other is blank with no "facturas" yet available.

It looks like it was established on 30 / 06

Does anyone have anything similar ?

Rich

by **sandra** » Sun Jul 05, 2009 10:42 pm

Is it something to do with the ability to change your contract to another supplier? If you did nothing the company would keep you going as before. Perhaps they have to start everyone with a new contract though for whatever reason. :?:

by **Aficionado** » Sun Jul 05, 2009 11:51 pm

Even though you are staying with Iberdrola, the supply is being moved to a new company set up for the purpose (can't remember the name, but it was on that letter sent out to all about 6 weeks ago) and I would suspect that is the reason for the new contrato with a currently empty account.

by **Robin** » Mon Jul 06, 2009 6:58 am

Just received our electronic bill.

Looks the same, same contract, shows history etc.

Have you moved to a new tariff ?

Robin...

by **Rich & Sue** » Mon Jul 06, 2009 7:20 am

Not intentionally Robin. As Aficionado says I appear to have a "blank" new contract for some reason. But I certainly havent asked to be moved to anything new :?:

Gran Alacant and Area Forum

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