Gran Alacant and Area Forum

Just had an email from Iberdrola about change of supplier.

I have included the text but by 1st july you can chose a new supplier, if you do nothing, nothing will change.

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Estimado cliente:

Como consecuencia de la nueva normativa, a partir del 1 de julio de 2009 el suministro eléctrico será realizado por las empresas comercializadoras de electricidad. Desde ese momento, nuestra compañía, como empresa distribuidora dueña de las redes de su zona, continuará operando las instalaciones, leyendo sus contadores y proporcionándole el servicio de averías de 24h.

Esto supone que Usted deberá cambiar de suministrador. Este cambio, en ningún caso, supondrá ni el corte de suministro ni un coste adicional para Usted, presentándosele 3 alternativas:

Puede contratar con una empresa comercializadora a un precio libremente pactado. Para que pueda conocer las ofertas existentes, puede consultar el listado completo de empresas comercializadoras disponibles que publica la CNE en su página web.


Si lo prefiere, puede contratar el suministro con cualquiera de las siguientes empresas (que ha designado el Gobierno como comercializadoras de último recurso ) cuyos datos de contacto le ofrecemos a continuación. Cualquiera de estas empresas estará obligada a suministrarle la electricidad a un precio que será fijado por el Gobierno.

Empresa Comercializadora Tfno. Atención Cliente Dirección página Web
 ENDESA ENERGíA XXI, S. L. 902 50 88 50 http://www.endesaonline.com
 IBERDROLA COMERCIALIZACIÓN DE ÚLTIMO RECURSO, S. A. U. 901 20 20 20 http://www.iberdrola.es
 UNIÓN FENOSA METRA, S.L. 901 220 380 http://www.unionfenosa.es
 HIDROCANTÁBRICO ENERGÍA ÚLTIMO RECURSO, S. A. U. 902 860 860 http://www.hcenergia.com
 E.ON COMERCIALIZADORA DE ÚLTIMO RECURSO, S. L. 902 22 28 38 http://www.eon-espana.com

Por último, si no hace ninguna gestión, el 1 de julio su suministro será automáticamente asumido por la empresa IBERDROLA COMERCIALIZACIÓN DE ÚLTIMO RECURSO, S.A.U., que se encargará de enviarle las facturas y gestionar los cobros por el suministro de energía tal y como se establece en el R.D. 485/2009. En este caso, nosotros transferiremos sus datos a esta empresa para continuar con el servicio.


Si en el proceso de cambio de suministrador surgen problemas, puede Usted llamar al Teléfono de Atención al Cliente de IBERDROLA 901 20 20 20.

A la espera de ofrecerle el mejor servicio, reciba un cordial saludo.

Gestiones On Line
Servicio de Atención al Cliente

Lets hope this starts a price war and we start to get some lower bills....Electricity bills in our house are very high and there's only two of us.

Regards,

Mark.

That is great news, Iberdrola have had the monopoly for far too long now. The next question is who to swap to ?? I also see from the letter that the price will be set by the government...does not seem like open market practice to me. Any one got any thoughts or seen price structures ?

Hello,

I think this will be good news as any attempt to introduce competition into the electricity market in Spain must be a positive thing !

My personal bills over the last 6 months have gone up a staggering 25% v's same time last year with NO increase in usage......

If anyone has any info on the new pricing deals when available PLEASE keep this post alive and share them with us all.

Robin if the prices or a comparison site is available like they have in the UK later on it may be worth creating a STICKY for this so that people know where to look for the important information, also posting any Bad / Good experiences with the new providers will help people in deciding which company to go with !

Regards

The FSTV CB Team

In simply spanish :-


Electricity providers in Spain have been sending out letters to consumers informing them of new legislation which comes into force on 1st July. As happened in the UK, it opens up the market to other companies in allowing them to buy the power from the major electricity companies and then sell it on to consumers.

Sounds simple enough, but there are a number of questions to be taken into consideration before making a decision on which supplier to choose, added to which there’s also a government price increase due this July to be taken into account – as yet, no-one knows how much that will be, nor how it will affect the tariffs passed on to consumers in a freer market.

We’re given three choices in the letters which have been sent out:

- To move to one of the new ‘comercializadoras’ of electricity, the companies which will be allowed to sell electricity from 1st July. There’s a list of 18, and some are amongst those which already provide electricity in Spain. It’s a question of getting in touch with each company to find out their tariffs, or waiting for them to approach you with their offers.

- Then there are what are described as ‘last resort’ suppliers – ‘comercializadoras de ultimo recurso’. It’s a list of five companies – in fact, current providers in Spain, depending on where you live - who are obliged to supply electricity at a price no higher that fixed by the government. These companies currently offer no more than a 2% discount on the government tariff, and an automatic formula to set the new TUR rate – Tarifa de Último Recurso or Last Resort Tariff – will largely depend on the result of a ‘power auction’ between the new electricity suppliers due to take place in the second half of June. The TUR companies are Endesa, Iberdrola, Unión Fenosa, Hidrocantábrico and EON.

- The third option is to simply do nothing. You will automatically stay on your current tariff if you fail to move to a different provider before 1st July. It means your supply and invoices will come from a TUR company which belongs to the power group from which you currently contract your electricity supply.

Just to complicate matters further, there’s a new tariff being brought in known as the ‘Tarifa Social’. It applies to the owners of homes with a contracted power supply below three kilowatts, but with two conditions: the property must be a main residence and it must be fitted with a power limiter. El Mundo newspaper says what was previously known as the ‘nocturnal tariff’ will apply in such cases upon application.

It’s reported to be a confusing time for consumers in the sector, and most consumers’ associations are advising waiting to see what offers are available after the new legislation comes into force before making any decision. There is no deadline on when you have to choose who to buy your electricity from – you will stay on your current tariff until, or if, you decide to change.

Hi,

I think the idea is that the Government sets LIMITS to the prices that can be charged but companies can charge less if they want to. So in theory there could be competition.
The other interesting thing to know is that 5 companies are OBLIGED to supply -  no matter how little you use, which is handy for holiday home owners who may use very little.

Have no idea what rates are but will ask our spanish friends if there is a comparison site they know of.

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