Gran Alacant and Area Forum

Vodafone are now offering fantastic ADSL packages so i am changing look:

up to 12mb, no line rental, keep same landline number, Free wireless router, free phone or phone hub, free local and national spanish calls, unlimited downloads.

39.95€ a month + iva (inc) and if you sign up before the end of September 25% discount until March next year.

I have had enough of BLOODY TELEFONICA so i am changing maybe you should consider it too ???????

Is from a fixed line or via GSM ?

Sounds good price.

If its fixed line will you still have to go via telefonica

They use the telefonica line in most places at the moment and you can have the maximum speed that that line allows eg:

If you can have 6MB with telefonica you can have it with them but the main benefit is they take over the line completely and do not charge for it and you do not pay telefonica either so are saving 13.97 + iva line rental for starters + upto 6MB is only 36.95€ inc + iva

They also have an English speaking technical department - This is a major + for me  :D

Hi

Must start by saying that I have never had any problem with Telefónica and, on the very rare occasions when things have gone wrong, they have been extremely fast and efficient in fixing them. My only complaint would be the high level of charges.

However, didn't the UK have similar telephone companies using BT lines? Maybe it still does. Weren't there problems about which company fixed what, and when? Certainly I tried such a non-BT company and gave up on it and when back to BT.

Am all for saving money but my worry would be if/when something goes wrong. The line belongs to Telefónica but you're not a Tf customer, Vodapfone is. Haven't you to definitely confirm that the fault is with the line before Tf will even consider it. Then who pays for the repair?

Smilarly, would such a non-Tf customer get the same "general" attention as someone who is, or ones who are? Certainly I, as a fully paid-up Tf customer, would expect to be have my problems dealt with before someone who is not. Wouldn't you?  

In short, no matter what supplier you use, you're still at the mercy of Telefónica but with a different supplier you might not have the priority of a Tf customer.

Its not the same as the engineers in SPAIN are all independant and when you switch to Vodafone they take over the line and can call the engineers direct without contacting telefonica so no difference and the technical department for telefonica are SPANISH ONLY and via VODAFONE ENGLISH speaking so much easier..............

You are lucky you have had no problems or have not noticed any, i am now on my third major one and customer support is laughable & RUDE.

Hi

It does look like a good deal, but I'm trying to work out why you get a 3G dongle that seems to slot into the top of the router - are they passing some of the data over the mobile network... maybe the uplink via mobile and the downlnk via the copper? I'm paying about 63 euros a month for phone line & ADSL so would be keen to try something cheaper especially as we are only in the house for 1 week in every 8.

If you do order it woul dbe good to get some of your thoughts before the end of Sep promotion period is up

M

OK:

I have signed up today for the upto 6MB package:

NO LINE RENTAL saving 13,97 + iva per month
6MB ADSL, Local & National calls: 36,95€ + iva per month
English Speaking Technical department
Keep Same landline number
Cheaper calls to mobiles

FREE 3G dongle to use away from home no charge unless you use it and if you do 2,90 per 24 hours unlimited use........ Also acts as an emegency Internet provider should the fixed line go down which is FREE.

They sort out the porting from telefonica just take your passport / Residencia and a bank statement into any vodafone shop and they will do the rest..............

Hi Freesat

Your thorough investigation of this is just what we'd expect from you.

Looking forward to hearing how it all goes.

Good luck

Do not forget that to get an additional 25% discount off the normal 36,97€ for the 6mb package until March 2010 you need to apply by the 30th of September so only have 11 days !!!!!

This deal is fab because it means you only pay: 32.00€ including iva for 6 months ........

Do not miss out, my advice would be go into a Vodafone shop at your earliest convienience and ASK for details for your area and get the ball rolling.........

Sounds very interesting.

Here is the vodafone link.

http://www.vodafone.es/idioma/ingles/internet/adsl/